Using Checklists to Increase Consistency and Productivity in Communications Tasks

I presented this session as a webinar for STC on May 9, 2018. Fifty people signed up, and 30 people attended the webinar live. The recording was sent out afterward, so everyone still had access to it. It was a lot of fun! A couple of people I know attended and a couple of people contacted me afterward asking for sample checklists.

Using Checklists to Increase Consistency and Productivity in Communication Tasks

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