I had the fortune to attend Kelly Schrank’s insightful webinar on the use of checklists to improve the quality of technical communication in a world of burgeoning complexity. The information she provided was immediately impactful; I found myself putting her ideas into practice both professionally and personally. Doing so has kept my work efficient and thorough. If you have the opportunity to listen to her lecture, I strongly recommend attending.

Jason Pinkerton

Kelly is an excellent writer, and she brought professionalism in our security documentation by standardizing the templates and processes. At times, she stepped in to non-security areas, learned the processes and managed coordination and documentation really well. We miss her for her attitude towards work, team spirit, professionalism, and her technical writing skills.

Amit Karnik