I had the fortune to attend Kelly Schrank’s insightful webinar on the use of checklists to improve the quality of technical communication in a world of burgeoning complexity. The information she provided was immediately impactful; I found myself putting her ideas into practice both professionally and personally. Doing so has kept my work efficient and thorough. If you have the opportunity to listen to her lecture, I strongly recommend attending.
Kelly is an excellent writer, and she brought professionalism in our security documentation by standardizing the templates and processes. At times, she stepped in to non-security areas, learned the processes and managed coordination and documentation really well. We miss her for her attitude towards work, team spirit, professionalism, and her technical writing skills.